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What to do in case of damage?

  • Determine the cause of damage and try to limit any further damage or any additional damage to third parties (neighbors).
  • Here you can learn more on how to act in case of fire or water damage.
  • If possible, take pictures of the place of accident.
  • Inform Salva as soon as possible and agree further action with our representative. The initial loss notification can be filled in here.
  • Assess, whether the damage was caused by the property for which the apartment owner is liable, or by jointly-owned property (for instance, by a faulty heating pipe that belongs to the apartment owners’ association). Apartment owner is not necessarily liable for all types of damage caused by the real property.
  • Do not give promises and do not enter into agreements before consulting Salva representative.

If you have any questions, contact the loss adjustment department of Salva.